Returns & Refunds
We want you to be satisfied with every purchase from Elonna Foods.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible so we can review the issue and assist you.
Returns
Returns may be accepted for eligible products depending on the condition of the item and the circumstances of the request.
Please contact our customer support team before sending any product back.
Refunds
Where a refund is approved, we will communicate the applicable refund method and processing time.
Refunds may be subject to the condition of the returned product and the circumstances surrounding the request.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect product, please contact us with your order details and, where possible, photographs of the item.
Contact Us
For returns and refund enquiries, please contact Elonna Foods through our Contact Us page.